Refund Policy Last Updated: June 1, 2024

Thank you for shopping at otakuu.ai. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns and Refunds

Due to the digital nature of our services, all sales are final. We do not offer refunds or exchanges for any purchases made on our platform.

2. Exceptional Circumstances

In exceptional circumstances, we may consider a refund or credit on a case-by-case basis. If you experience technical issues or believe you have a valid reason for a refund, please contact our support team within 7 days of your purchase.

To request a refund, please provide the following information:

• Your full name
• Email address associated with your account
• Order number
• Reason for the refund request

Send your refund request to [email protected]. We will review your request and get back to you within 5 business days.

3. Subscription Cancellations

If you have subscribed to a recurring service, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. We do not offer refunds for partially used subscription periods.

To cancel your subscription, please follow these steps:

• Log in to your otakuu.ai account
• Navigate to the account settings page
• Select "Manage Subscription"
• Follow the prompts to cancel your subscription

4. Chargebacks and Disputes

Initiating a chargeback or dispute without contacting us first may result in the suspension or termination of your account. Please reach out to our support team to resolve any issues you may have with your purchase.

5. Changes to This Policy

We reserve the right to modify or replace this Refund Policy at any time. Changes will be effective immediately upon posting to this page. It is your responsibility to review this policy periodically for updates.

6. Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: [email protected]